Privacy Policy

Privacy Policy

HIPAA (Health Insurance Portability and Accountability Act)

In the course of treating you as a patient, we can use your health information and share it with other health professionals who are treating you. We can use your health information to run our practice, improve your care, and contact you when necessary. We can use and share your health information to bill and get payment from health plans or other entities. We can use your health information to help with public health and safety issues, do research, comply with the law, and respond to organ and tissue donation requests. We can also use your information to work with the medical examiner or funeral director, address workers’ compensation requests, or other requests from law enforcement or government. We can use your information to respond to lawsuits and legal actions in response to a court or administrative order.

We are required by law to maintain the privacy and security of your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy and security of your information. We will not use or share your information other than as described unless you give consent.

You are able to request an electronic or paper copy of your medical record. We will provide a copy within 30 days of your request, and we may charge a reasonable cost-based fee. You can ask us to correct health information in your medical record. You can ask us to contact you in a specific way (for example, home, mobile, or office phone). You can ask us not to use or share certain health information for treatment, payment, or operations. We are not required to agree to your request, and we may say “no” if it would affect your care. If you pay for a service out of pocket, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information. You can get a list of those with whom we have shared your information for the past 6 years. You can get a copy of this privacy notice. You can designate someone to act in your behalf regarding your health care decisions. You can complain if you feel that we have violated your rights by contacting the US Department of Health and Human Services Office for Civil Rights (200 Independence Ave SW, Washington, DC 20201). We will not retaliate against you for filing a complaint. You have the right and choice to tell us with whom you would like us to share information.


What information do we collect?

We collect information from you when you fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our website’s privacy policy.

Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. Any changes to our Privacy Policy will be made on this page. We encourage you to check this page frequently for any such changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

If there are any questions regarding this privacy policy you may contact us using the information below.

Hicken Medical Clinic
5295 NE Elam Young Parkway, Suite 180
Hillsboro, Oregon 97124
United States
(503) 615-0960
Pay Online Cancellations

Business Hours

Mon - Thu
Sat - Sun
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